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DELIVERY CONDITIONS

We ask customers to carefully read the General Terms and Conditions of Goods Delivery!

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For the ordered goods, when sending a web order, you can choose between the following delivery options:

  • Delivery by courier service (the cost of delivery will be calculated in the shopping cart)

  • In case of delivery to other countries, please contact us via e-mail design@kljucinterijeri.com

In the event that you do not pick up the goods on time, and you have properly received the notification of the arrival of the shipment, you bear all the costs of returning the goods to M Design, obrt za dizajn and resending the goods, for which you will be issued an invoice that you must pay before the goods are sent again.

 

Delivery conditions for burmese payment

 

Delivery time begins with receipt of payment to the giro account of M Design. We do not deliver the goods based on the confirmation of payment, but only after the payment is visible on our giro account.

In the case of payments in Croatian commercial banks, it is usually the next working day, and in many cases two working days from the day of payment, and in the case of payments in Croatian Post offices, at least two working days after the payment.

For payments from abroad, it takes three to seven days. For payments from abroad, the customer bears all bank charges.

If you want the shipment to arrive as soon as possible for this type of payment, please fill out the invoice or general payment form correctly and be sure to enter the correct reference to the approval number, because it can significantly affect the speed of delivery, and make the payment in a commercial bank before 12:00 AM.

 

If the ordered goods are not deliverable, M Design will offer the customer another most similar product, and after the customer confirms by e-mail that the offer suits him, he will deliver the goods to the customer according to the selected delivery method, at the earliest the next day. If the customer does not like the offer, M Design will return the paid funds.

 

For refunds, we must have the following information from you:

  • Name and surname of payer or name of company/trade

  • Current or giro account number (IBAN)

  • Name of the business bank with which the specified account is kept

  • Address of the account owner: Street and house number, City and postal code (this address must be the same as the address on the account owner's identity card) or the address of the company/trade headquarters

  • OIB of citizens of natural persons of account holders or OIB of companies/trades

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